1. Disclaimer 

The information contained in this website is for general information purposes only. The information is provided by Clifton Emery design and while we endeavour to keep the information up to date and correct, we make no representations or warranties of any kind, express or implied, about the completeness, accuracy, reliability, suitability or availability with respect to the website or the information, products, services, or related graphics contained on the website. Any reliance you place on such information is therefore strictly at your own risk.

In no event will we be liable for any loss or damage including without limitation, indirect or consequential loss or damage, or any loss or damage whatsoever arising from loss of data or profits arising out of, or in connection with, the use of this website.

Through this website you are able to link to other websites which are not under the control of Clifton Emery design. We have no control over the nature, content and availability of those sites. The inclusion of any links does not necessarily imply a recommendation or endorse the views expressed within them.

2. Copyright notice

This website is owned and controlled by Clifton Emery design. All information, data, text, images, graphics on this website are the copyright of Clifton Emery design, unless otherwise stated. All rights are reserved.

No part of the website may be reproduced in any form or by any means for any purpose without the prior written consent of Clifton Emery design.

3. Company registration details

Clifton Emery Design Ltd is a Landscape Institute Chartered Practice and Urban Design Group Registered Practice. Senior Architectural staff are ARB Registered Architects.

Clifton Emery Design Ltd is registered in England & Wales under registration number 08213899. Our registered office address is 3 Southernhay West, Exeter, Devon, EX1 1JG.

4. Email disclaimer

This email and any files transmitted with it are confidential and intended solely for the use of the individual or entity to whom they are addressed. If you are not the intended recipient you are not authorised to and must not disclose, copy, distribute, or retain this message or any part of it. Clifton Emery design Ltd accepts no responsibility for information, errors or omissions in this email.

5. Privacy policy

Introduction and terms
Clifton Emery Design Limited (“We” or “us”) are committed to protecting and respecting your personal data and privacy. This privacy policy relates to our use of any personal data we collect from you from any of our services. Whenever you provide such information, we are legally obliged to use your information in line with all applicable laws concerning the protection of personal data; including the Data Protection Act 1998 and 2018 (DPA), and The General Data Protection Regulation 2016 (GDPR) together, and with other subsequent laws “Data Protection Laws”.

Who we are and how to contact us
For the purpose of the Data Protection Laws, the data controller is Clifton Emery Design Limited, registered company number 08213899. If you want to request more information about our privacy policy or information regarding data protection you should contact us using the details provided below:

FAO: Privacy Officer
Clifton Emery Design Limited
3 Southernhay West
Exeter
EX1 1JG
Email: mail@cliftonemerydesign.co.uk
Telephone: 01392 368866 and ask to speak to the Privacy Officer

The data we collect about you
We collect and process Personal Data. Typically, the Personal Data we collect and process

will include name, address and email address but we may collect and/or process other Personal Data from time to time. It also may include IP address and cookies of your visit to websites.

We only collect data from you directly or via third parties (see Third Parties below). 

How your data will be used
We use information held about you to:

carry out our obligations arising from any contracts entered into between you and us;

provide you with information, products or services that you request from us or which we feel may interest you (where you have consented to be contacted for such purposes or where we have identified a Legitimate Interest);

carry out necessary maintenance to our infrastructure; and

notify you about changes to our services

We also embrace the use of social media and may wish to process any comments made public by you.

Third parties
We will keep your information within the organisation except where disclosure is required or permitted by law or when we use third party service providers (data processors) to supply and support our services to you. We have contracts in place with our data processors. This means that they cannot do anything with your personal data unless we have instructed them to do so. They will not share your personal data with any organisation apart from us. They will hold it securely and retain it for the period we instruct.

Please see below the list which sets out the categories of recipients of personal data.

- Services provided
- IT support services
- Email provider
- Internal HR systems provider
- Banks
- Accountants
- Solicitors
- Telecommunications provider
- Insurance provider

In addition, third parties may provide us with Personal Data and they should only do so where the law allows them to.

Where your data is held
We store any Personal Data in the UK, EEA or in a country where an adequacy decision has been made by Article 29 Working Party (e.g. EU-US Privacy Shield).

Legitimate Interest & marketing

Where we use Legitimate Interests we will record our decision and our method on making this decision.

If you are an existing contact or customer, we will only contact you by postal and electronic means (e-mail) with information about services or goods which you have previously purchased from us or enquired about. If you are a new customer, and where we permit selected third parties to use your data, we (or they) will contact you by post or electronic means only if you have consented to this. You can choose to not receive these types of communication by contacting us.

Applications to work for us
If you apply to work for us (directly or indirectly) in any role (including volunteers) we may receive data about you from third parties. In addition, we will keep the details of your application and any additional information provided to us by you or others during your application so that we can keep you informed of future opportunities that you may be interested in. If you do not wish for us to keep your details for this reason, please let us know by contacting us using the details provided in this policy.

Data retention
Our data retention policy is dictated by the Data Protection Laws and is available for inspection by submitting a written request using the contact details provided in this policy.

Your rights 
Under the Data Protection Laws your rights are:

To be informed
We must make this privacy policy (sometimes referred to as a privacy notice) available with the emphasis on transparency over how we process your data.

Access
You are entitled to find out what details we may hold about you and why. We strive to be as open as we can be in terms of giving people access to their personal data. Individuals can find out if we hold any of their Personal Data by making a formal request under the Data Protection Laws. Such requests should be in writing to the contact details provided in this policy. In the instance that we do not hold information about you we will confirm this in writing at the earliest opportunity. If we do hold your personal data we will respond in writing within one calendar month of your request (where that request was submitted in accordance with this policy). The information we supply will:

confirm that your data is being processed;

verify the lawfulness and the purpose of the processing;

confirm the categories of personal data being processed;

confirm the type of recipient to whom the personal data have been or will be disclosed; and

let you have a copy of the data in an intelligible form.

Rectification
We are obliged to correct or update your details. We will correct or update your data without delay provided you make the request in writing to the contact details provided in this policy, clearly specifying which data is incorrect or out of date.

Erasure
This is also known as the request to be forgotten. Under Data Protection Laws you have the right to erasure under specific circumstances. A request for your personal data to be deleted will be decided on a case by case basis and should be submitted in writing to the contact details provided in this policy.

Restrict processing
You have the right to ‘block’ or suppress the processing by us of your personal data.

Portability
You have the right to obtain and reuse your personal data that you have provided to us.

Object
You have the right to object to us processing your data in relation to direct marketing and or profiling.

Rights in relation to automated decision making and profiling
We do not use automatic decision making or profiling.

Please note that you may need to provide identification in order to prove who you are if you wish to invoke any of your rights as provided by the Data Protection Laws and as summarised above.

If you agree, we will try to deal with your request informally, for example by providing you with the specific information you need over the telephone

Changes
We keep our privacy policy under regular review and you should check back regularly to ensure you are aware of changes to it. We may display this notice to you from time to time to help ensure you are aware of its contents.

Complaints
You have the right to complain about the processing of your personal data.
Please contact us using the details provided above. If you are still unsatisfied you have the right to complain to the Information Commissioners Office: https://ico.org.uk

6. Cookie Notice

Our site uses cookies to distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site. By browsing or using the services we provide on the site, you are agreeing to our use of cookies.

A cookie is a small file of letters and numbers that we store on your browser or the memory of your device. Cookies contain information that is transferred to your device’s memory.

We use the following cookies:

Strictly necessary cookies
These are cookies that are required for the operation of our website. They include, for example, cookies that enable you to log into secure areas of our website.

Analytical/performance cookies
They allow us to recognise and count the number of visitors and to see how visitors move around our website when they are using it. This helps us to improve the way our website works, for example, by ensuring that users are finding what they are looking for easily.

Functionality cookies
These are used to recognise you when you return to our website. This enables us to personalise our content for you, greet you by name and remember your preferences (for example, your choice of language or region).

Cookie:
ASP Session Cookies

Name:
ASP.NET_SessionId

Purpose:
These cookies are used to identify the user sessions on our servers. The session being an area on the server which is used to store data between HTTP requests. When a user connects to our website, a unique session ID will be affiliated with the user. This cookie contains the user's session ID and the cookie will expire at the end of the session (when user closes their browser).

Cookie:
Google Analytics

Name:
_ga, 
_gat, 
_gid, SIDCC

Purpose:
These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site. The cookies collect information in an anonymous form, including the number of visitors to the site, where the visitors have come to the site from and the pages they have visited.

Further Information:
_ga: Expires 2 years from set/update
_gid: Expires 24 hours from set/update
_gat: Expires 1 minute from set/update

Please note that third parties (including, for example, advertising networks and providers of external services like web traffic analysis services) may also use cookies, over which we have no control. These cookies are likely to be analytical/performance cookies or targeting cookies.

You may block cookies by activating the setting on your browser that allows you to refuse the storage of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our site.

Clifton Emery design Ltd 2018.